Refund policy

Returns and Refunds Policy We want you to be happy with your purchase. Because our products are made to order, we do not accept returns or exchanges for incorrect size or color selections, or if you change your mind.

Damaged or Defective Products If your order arrives damaged or has a manufacturing defect, please contact us within 30 days of delivery. Include your order number and clear photos showing the issue. You do not need to return the damaged or defective product. We will review the issue and, where applicable, arrange a replacement or refund.

Incorrect or Missing Items If you receive an incorrect or missing item, please contact us within 30 days of delivery with your order number and clear photos of the item and packaging. We will review the issue and determine the appropriate resolution.

Undeliverable Orders If an order cannot be delivered and is returned, we will review the circumstances with you. If a replacement or reshipment is available, additional shipping charges may apply unless the issue resulted from an error on our part.